Frequently Asked Questions
Everything you need to know about your MISA experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We accept returns for unworn items with original tags attached within 30 days of delivery. Please note that sale items are final sale and cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as our contemporary fit may vary slightly by silhouette.
Do you offer international shipping?
Yes, MISA ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my MISA garments?
To preserve the delicate fabrics and intricate prints, we recommend dry cleaning for most items. Specific care instructions can be found on the interior garment tag.
Can I modify or cancel my order after it has been placed?
Our team works quickly to process orders. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team.